Privacy Policy

LJ Digital respects your privacy. This policy explains what data we collect, how we use it, and the rights you have over your information.

1. Information we collect

We collect information you provide voluntarily — such as your name, email and payment details — when you purchase a product, sign up for our newsletter or contact us. We also collect basic analytics data (IP, browser, pages visited) to improve our site.

2. How we use your data

We use your information to deliver your purchases, send order confirmations, respond to support requests, and — only with your consent — to send marketing emails. You can unsubscribe at any time.

3. Payments and card data

Card payments are processed by Paystack, a PCI-DSS compliant payment provider. Card numbers, CVV codes and PINs are entered on Paystack's secure page and are never stored, seen or handled by LJ Digital. We only receive the transaction status, amount, currency and payment reference.

4. Data sharing

We never sell your data. We share the minimum necessary with trusted processors: Paystack (payments), our transactional email provider (order confirmations and delivery), and our hosting/database provider. Product names, internal identifiers and marketing data are not shared with the payment provider.

5. Data retention

Order and invoice records are kept for as long as required by South African tax and accounting law. Marketing contacts are kept until you unsubscribe. Support emails are kept for up to 24 months.

6. Cookies

Our site uses cookies for essential functionality and anonymous analytics. You can disable cookies in your browser settings.

7. Your rights (POPIA / GDPR)

Under South Africa's Protection of Personal Information Act (POPIA) — and the GDPR where it applies — you have the right to access, correct, export or delete your personal data, and to withdraw consent for marketing at any time. To exercise these rights, email luisjr.digital.za@gmail.com and we will respond within 30 days.

8. Security

We use industry-standard security measures to protect your information — encrypted connections (HTTPS), access-controlled databases and a PCI-DSS compliant payment provider. No method of transmission over the internet is 100% secure, but we work hard to safeguard your data.

9. Children

Our products are not directed at children under 18 and we do not knowingly collect their data.

10. Changes and contact

This privacy policy may be updated from time to time; the latest version is always posted on this page. Data controller: LJ Digital, South Africa — luisjr.digital.za@gmail.com.